Privacy Policy

This Privacy Policy explains what information of yours will be collected by us when you access the Website or when you make purchases on the Website, how the information will be used, and how you can control the collection, correction, and/or deletion of the information. We will not knowingly use or share your information with anyone, except as described in this Privacy Policy. The use of information collected through our Site shall be limited to the purposes described under this Privacy Policy and our Terms & Conditions.

By visiting our Site or providing your personal information to us or placing your order with us, you are accepting and consenting to the practices described in this policy. Please note that this includes consenting to the processing of any personal information that you provide, as described below.

IF YOU DO NOT AGREE WITH THESE PRACTICES, PLEASE DO NOT USE THE SERVICES OR THE WEBSITE OR PROVIDE US WITH ANY OF YOUR PERSONAL INFORMATION.

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  1. What information about the users do we collect?
  • Information that you provide us: We collect the information you provide when you use our services, including without limitation, when you register for an account, browse our website, purchase any product, make the payment, engage with us through any social media platform, signup for newsletter, share your feedback, submit a complaint, communicate or interact with us in any manner. This can include Personally Identifiable Information (PII) as well as non-PII information. The examples include your full name, address, shipment location, profile details, email address, contact number, location, your queries etc. We also collect information about how you use our services, such as the content you engage with or the frequency and duration of your activities.
  • Information that we collect when you use the Website: We also collect information while you access, browse, view or otherwise use the Website. In other words, when you access the Website, we are aware of your usage of the Website, and gather, collect and record the information relating to such usage, including geo-location information, IP address, device and connection information, browser information and web-log information.
  • Information that we collect from third party sources: You can engage with us through social media websites or mobile applications. When you engage with us through social media sites, such as Instagram, you allow us to have access to certain information from your social media profile based upon your privacy preference settings on such platform.
  • Payment Method: We will also collect your payment method, so as to provide you a quicker access.
  • Good Judgment: We suggest that you exercise good judgment and caution while providing your personal information.
  1.  What is the GDPR Privacy legal/lawful basis for which we use your personal information?

For the purposes of the GDPR (General Data Protection Regulation), you hereby acknowledge that all processing of your personal information will be justified by a “lawful ground” for processing. In the majority of cases, processing will be justified on the basis that:

  • Consent: You have given Your consent for processing personal data for one or more specific purposes.
  • Performance of a contract: Provision of personal data is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof.
  • Legal obligations: Processing personal data is necessary for compliance with a legal obligation to which we are subject.
  • Vital interests: Processing personal data is necessary in order to protect your vital interests or of another natural person.
  • Public interests: Processing personal data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
  • Legitimate interests: Processing personal data is necessary for the purposes of the legitimate interests pursued by the Company.

In any case, we will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract. Feel free to contact us for this purpose at info@.in.

  1.  How do we use this information?

We use all of the information we have to help us provide, support and improve our services and to facilitate the delivery of the products that you order. We use the information collected from you for the following purposes:-

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  • To create and update your account;
  • To deliver the products that you order to your delivery address;
  • To process your returns or exchange or refund requests;
  • To assess queries, requirements, and process requests for products and services;
  • To enhance your online shopping experience, including as a way to recognise you and welcome you to the Site.
  • To improve our sites, products/services, customer service, and customer shopping experience.
  • To be able to deliver our services, personalise content, and make suggestions for you by using this information to understand how you use and interact with our services and the people or things you’re connected to and interested in on and off our services.
  • We use your information to send you marketing communications, newsletter, communicate with you about our services and let you know about our policies and terms. We also use your information to respond to you when you contact us.
  • We use the information we have to improve our advertising and measurement systems so we can show you relevant ads on our services and measure the effectiveness and reach of ads and services.
  • We use the information we have to help verify accounts and activity, and to promote safety and security on of our services, such as by investigating suspicious activity or violations of our terms or policies.
  • We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. And we use your information to make improvements to our services.
  • We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm Company, our users, or the public.
  • To respond to summons, court orders, directions or other judicial processes.
  • To provide information to law enforcement agencies or in connection with an investigation on matters related to public safety.
  1.   Deleting your information

Your information, account and the feedback that you share on our platform is yours. You can at any time delete the same. However, you acknowledge that we may retain some of the information so deleted for a reasonable period of time in order to comply with legal requests. You can request us to delete your information by writing to us at info@.in.

  1.  Cookies and Similar Technologies

Cookies are bits of electronic information that a website may transfer to a visitor’s computer to identify specific information about the visitor’s visits to other website. We may use automated technologies including the use of web server logs to collect IP addresses, device details, cookies and web beacons. The Website uses a browser feature known as a cookie, which assigns a unique identification to your computer. However, in case you do not wish for us to collect such information, simply change the cookie settings on your web browser. For more information, please refer to our Cookie Policy available on our website.

  1.  Sharing of Information
  • We share your personal information with our third-party hosting service provider, namely, Hostinger.
  • Since we use the services of third-party delivery service providers, therefore, we share your personal information with our third-party delivery service providers, namely,
  • We keep your information safe and do not share your information with any other third party. However, if we merge with or are acquired by another company or we sell our Website or business unit, or if all or a substantial portion of our assets are acquired by another company, in those cases, your information will likely be one of the assets that would be transferred.
  • We may also share your information in response to legal request. Please refer to Section 11.
  1.  Storage and Security of Information
  • Storage: Your data is stored through Hostinger data storage and databases. The servers of hostinger database are located in different parts of the world. However, most of information will also be stored locally via a Content Delivery Network (CDN). We also store some of the information collected by us on our servers and do not share it with any third party, except for the limited purposes as mentioned in the Section 6. The servers and databases in which information may be stored may be located outside the country from which you accessed this website and in a country where the data protection and other laws may differ (and be less stringent) from your country of residence. You hereby consent to any such cross-border transfer of your personal information.
  • Retention: Personal information that we collect, access or process will be retained only so long as necessary for the fulfillment of the purposes for which it was collected, as necessary for our legitimate business purposes, or as required or authorised by law. Personal information that is no longer required to fulfill the identified purposes will be destroyed, erased or made de-identified or anonymous.
  • Security: We as well as Hotinger employ reasonable security practices to ensure that the information is safe and secure with us. However, no information on the internet is 100% safe, and you accept and acknowledge such risk. Also, we will disclose the information so collected for limited purposes as mentioned in this Privacy Policy.
  1.  Links to other sites

The Website may contain links to third-party websites, service providers and online services that are not owned or controlled by us, such as third-party payment gateway service provider. We have no control over, and assume no responsibility for such websites and online services. Be aware when you leave the Website; we suggest you read the terms and privacy policy of each third-party websites, service provider and online service that you visit.

 

  1.  Children Privacy

Protecting children’s privacy is important to us, and therefore our Website is not intended for children. We do not direct the Website to, nor do we knowingly collect any personal information from, such children. If you are not of majority (or above) as per the law of jurisdiction that applies to you, you are not authorised to use the Services. If the Company learns that a child has provided personally identifiable information to the Website, it will use reasonable efforts to remove such information from its database. Please contact us at info@.in if you believe we knowingly or unknowingly collected information described in this Section.

  1.  How can I withdraw my consent? (OPT-OUT)

If you make a purchase, you will automatically start receiving promotional emails and direct mail from us. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at:-

  1.  Governing law and Dispute Resolution

Unless provided by the relevant statute, rules or directives applicable to the jurisdiction in which you reside, in case of any disputes, issues, claims or controversies arising out of or in relation to your use of the Website, Product or our services, the governing law and dispute resolution mechanism as provided in the Terms & Conditions shall apply to this Privacy Policy as well.

  1.  Welcoming of suggestions

We welcome your comments regarding this Privacy Policy. Please write to us at infos.in.

Last updated on 01.04.2024.

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